Published On
April 2, 2025
In the fast-moving digital economy, trust is everything โ especially when an organisation is a SaaS or tech provider handling sensitive customer data. Itโs no longer enough to say, โWe take security seriously.โ A proof is needed, and SOC 2 is that proof.
SOC 2 (System and Organization Controls 2), developed by AICPA, is a globally respected compliance framework that assesses how service organizations secure, process, and manage customer data.
At its core, SOC 2 evaluates your controls against five Trust Services Criteria (TSC):
๐ญ. ๐ฆ๐ฒ๐ฐ๐๐ฟ๐ถ๐๐ โ Protection of systems from unauthorized access. This is mandatory for all SOC 2 reports.
๐ฎ. ๐๐๐ฎ๐ถ๐น๐ฎ๐ฏ๐ถ๐น๐ถ๐๐ โ Ensuring systems are operational and accessible as promised.
๐ฏ. ๐ฃ๐ฟ๐ผ๐ฐ๐ฒ๐๐๐ถ๐ป๐ด ๐๐ป๐๐ฒ๐ด๐ฟ๐ถ๐๐ โ Delivering system outputs that are complete, valid, accurate, and timely.
๐ฐ. ๐๐ผ๐ป๐ณ๐ถ๐ฑ๐ฒ๐ป๐๐ถ๐ฎ๐น๐ถ๐๐ โ Ensuring sensitive data is protected and shared only with authorized entities.
๐ฑ. ๐ฃ๐ฟ๐ถ๐๐ฎ๐ฐ๐ โ Proper collection, retention, disclosure, and disposal of personal data in line with privacy policies.
Cloud adoption is the default, not the exception. Most start-ups and enterprises rely on cloud-based services for core operations.
Procurement teams are cautious โ they require SOC 2 reports before engaging with a vendor.
Cyber threats are growing. Ransomware, data breaches, and supply chain attacks have made cybersecurity a boardroom conversation.
Customers ask harder questions. They want to know how an organisation is storing their data, who can access it, and how you detect threats.
SOC 2 helps you answer all of these questions โ with evidence, not promises.
A SOC 2 report shows that your business doesnโt just comply with security best practices โ it operates securely by design. It tells your customers:
1. You monitor your systems for unusual activity.
2. You limit employee access to sensitive data.
3. You enforce strong authentication and encryption.
4. You have a tested incident response plan.
5. You manage third-party risks carefully.
๐ง๐๐ฝ๐ฒ ๐ assesses the design of your controls at a single point in time.
๐ง๐๐ฝ๐ฒ ๐๐ evaluates the operating effectiveness of those controls over a period (usually 3โ12 months).
Type II is what most serious clients will expect โ it reflects consistent performance and security maturity.
In short, SOC 2 showcases your customers, investors, and partners that you are serious about security and worthy of their trust.Do you have a roadmap for SOC 2?
If not, now is the time.